“The call staff—they are very helpful and kind to our customers. We are asking them to bridge a gap for us, and sometimes, that is not an easy task. We are in a critical business. Oxygen is a basic need, and when our customers are needing service, it can be life or death. I believe the Arvig Answering Solutions staff takes it as seriously as it is and is relentless in getting a service tech or Respiratory Therapist on the phone to help the caller.”
– Kim Miller, Customer Service Manager
Northwest Respiratory Services, St. Paul, Minn.