Arvig Answering Solutions Earns Two National Awards for Service Excellence
The Association of TeleServices International (ATSI) has awarded Arvig Answering Solutions two of its top awards in recognition of service excellence in the call answering industry.
Arvig Answering Solutions has earned ATSI’s Award of Distinction and—for the 16th consecutive year—the exclusive Award of Excellence.
The Award of Distinction is presented to call center service providers that demonstrate the highest quality standards for call-handling in enhanced service applications, including complex and high-stakes calls.
The Award of Excellence recognizes superior overall performance in providing message services. As a 16-time winner, the Award of Excellence comes with a special designation, the Platinum Plus Award.
Arvig Answering Solutions was evaluated by an independent panel of judges over a six-month period, and was scored on criteria including response time, courteousness, call accuracy, account knowledge, overall impression, Customer Relationship Management system capabilities, use of proper call techniques and overall professionalism.
“Arvig Answering Solutions has some of the most dedicated and talented representatives in the industry, and these awards confirm they are truly setting the standard for excellent service.” said Ashley Arvig, Vice President & Chief Operating Officer of Arvig Answering Solutions. “This is well-deserved recognition for a team that makes service quality a priority for every call.”
The awards were presented during ATSI’s 2025 annual conference in Phoenix, Ariz.
ATSI is an international trade association representing providers of telecommunications and call center services including telephone answering and message delivery.
About Arvig Answering Solutions
Arvig Answering Solutions, an Arvig company, was established in 1972 and provides friendly, professional and award-winning call answering and customer service. The Minnesota-based company partners with both large and small businesses in a variety of industries to offer quality customer support, live telephone messaging, answering service and order-taking around the clock, 365 days per year. Visit arviganswering.com for more information.
About ATSI
The Association of TeleServices International was founded in 1942 as a national Trade Association representing live answering services. ATSI now encompasses companies across North America and the United Kingdom, offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services, among others.