Arvig Answering Solutions (formerly Time Communications) of Roseville, MN has been honoured with the exclusive 2021 Award of Excellence for 16 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Time Communications was presented with the Award recently at the CAM-X 57th Annual Virtual Convention and Trade Show.

Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes:

• Response Time
• Courteousness of Rep
• Accuracy of Call
• Knowledge of Account
• Overall Impression of Call

“Congratulations for winning the Award of Excellence! By winning this award you have demonstrated your commitment to excellence and quality service. Congratulations!” says CAM-X President Brad French.

Now a sixteen-time winner, Arvig Answering Solutions earned the Platinum Plus Award for sixteen years. CAM-X extends its congratulations to the staff of Time Communications on their proven quality service to their customers.

About CAM-X
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.

About Arvig Answering Solutions
Arvig Answering Solutions, an Arvig company, was established in 1972 and provides friendly, professional and award-winning call answering and customer service. The Minnesota-based company partners with both large and small businesses in a variety of industries to offer quality customer support, live telephone messaging, answering service and order-taking around the clock, 365 days per year.