Skip to main content

By June 16, 2021July 6th, 2021Content

9 Ways to Reduce Customer Hold Times

Meeting your customer’s expectations is at the top of your “to-do” list. Having high customer hold times won’t create a positive customer experience. Download this infographic to learn nine ways to help, including:

  • Educating call representatives
  • Creating scripts or prompts
  • Using live chat, email and texting solutions